Terms of Service

In these Terms, “AutoLabel,” “we,” “us,” and “our” refer to the service provider of AutoLabel. “Service” means the AutoLabel website, application, integrations, local printing agent and related support. “Customer” means the individual or entity that creates an account. “User” means any authorized person using a Customer account. “Content” includes configuration data, order-related document data, logs and support submissions processed through the Service.

AutoLabel provides workflow automation for order-document printing and related operational features. Unless explicitly stated otherwise in product documentation or a signed order form, the Service does not include carrier postage purchase, shipping-rate calculation, tracking number generation or carrier shipping-label issuance. Availability of specific features may vary by plan, integration and region.

Customers are responsible for account security, credential confidentiality, user access control and actions taken under their accounts. You must provide accurate registration and billing information and keep it current. You are responsible for validating printer mappings, templates, page sizes and operational settings before production use. You must promptly notify us of unauthorized access or suspected security incidents.

You may not use the Service to violate law, infringe rights, distribute malicious code, interfere with system integrity, bypass technical limits, attempt unauthorized access, or process data without required permissions. You may not use the Service in a way that creates material risk to platform stability or other users. We may suspend access for violations, abuse or security risk.

Paid features, if any, are billed according to the plan terms presented at purchase or renewal. Unless stated otherwise, fees are non-refundable and exclusive of applicable taxes, duties or levies. Customer is responsible for applicable taxes other than taxes based on our net income. If payment is overdue, we may limit or suspend access after reasonable notice.

The Service is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We do not warrant uninterrupted operation, error-free performance, or fitness for a particular operational workflow. You are responsible for testing and confirming that Service output meets your business and compliance requirements before relying on production automation.

To the maximum extent permitted by law, AutoLabel and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, goodwill, data or business interruption. Our aggregate liability for claims arising out of or relating to the Service will not exceed the fees paid by Customer for the Service during the 12 months before the event giving rise to liability, or USD $100 if no fees were paid.

You agree to defend, indemnify and hold harmless AutoLabel, its affiliates and personnel from claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising from your use of the Service, your Content, your violation of these Terms, or your violation of applicable law or third-party rights.

You may stop using the Service at any time. We may suspend or terminate access for material breach, non-payment, legal requirement, security risk or prolonged inactivity. Upon termination, rights granted under these Terms end, but provisions that by nature should survive (including payment obligations, disclaimers, liability limits, indemnification and dispute terms) will survive.

These Terms are governed by the laws of the State of California, excluding conflict-of-law principles. Before filing a formal claim, each party agrees to attempt good-faith informal resolution by written notice. If unresolved, disputes will be submitted to binding arbitration on an individual basis, except either party may seek injunctive relief for misuse of intellectual property or unauthorized system access.

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date and, where appropriate, provided via in-product or email notice. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service before the updated Terms take effect. Effective date: May 17, 2026.